Everyone

About Your Student Record

All students have access to their own education records. You may request clarification or updates whenever needed. To stay useful, your student record should always remain accurate and complete.

Record Ownership and Responsible Offices

The officials who maintain student records are responsible for the functions reflected in each file and the office where records are stored.

  • Canadian North Academy Registrar's Office
  • Academic Affairs and Student Services Offices
  • Authorized officers responsible for admissions, progress, and completion data

Update Your Personal Information

Students can update core personal information any time through their student account.

  • Name
  • Address
  • Phone Number
  • Email
  • Emergency Contact
  • Missing Person Contact

We recommend reviewing personal information every 3 months.

Access Your Student Record

In-person requests are processed electronically. To view education records, indicate clearly which records you want reviewed.

Current Students

Submit a record request or access your profile in the student portal to review your file.

Graduate / Advanced Programs

Contact student affairs support for school-specific review and release workflow.

Alumni

Use alumni file request process and submit from an email address associated with your profile.

Once we receive a complete request, record gathering and access is typically provided within 45 days.

Guidelines for Viewing Records

  • If a document includes multiple students, you may review only the part related to your record.
  • You may not view recommendation records where access rights were formally waived.
  • Questions on record accuracy should first be directed to the office maintaining that record.
  • If unresolved, formal correction and hearing processes may apply based on school policy.

Student Data Privacy Policy

Canadian North Academy applies student data privacy standards that define what can be reviewed, corrected, and disclosed under approved institutional policy and applicable law.

Disclosure and access rules are handled by school policy, role-based permissions, and official record office workflow.

Education Records

Student education records generally include:

  • Permanent and local addresses
  • Admissions records
  • Enrollment status
  • Course grades
  • Reports and evaluations
  • Progress toward completion and graduation
  • Disciplinary records (where applicable)
  • Letters of recommendation

Directory Information

Directory information may be releasable according to school policy unless restricted.

  • Full Name
  • Reported Date of Birth
  • Dates of Attendance
  • Class Year / Program / Department
  • Official School Email
  • Graduation Date and Degree Information
  • Honors, Awards, or Similar Distinctions

Privacy Disclosure Controls

Students may request restriction of directory information disclosure. This can have operational consequences:

  • Missed announcements or important mailings
  • Limits on enrollment or degree verification responses
  • Exclusion from graduation-related publications

Other Disclosures Permitted Under School Policy

School policy may allow disclosure without prior student consent in limited situations, such as legitimate educational interest, institutional safety matters, and verified transfer/enrollment requests.

  • Faculty, administrators, and authorized professional staff
  • Health and campus safety officials when required
  • Approved university agents or vendors performing institutional duties
  • Other institutions for enrollment or transfer-related academic purposes

Student Record Rights

  • Inspect and review eligible parts of education records
  • Request correction of inaccurate or misleading record entries
  • Exercise limited control over third-party access
  • Submit a formal privacy complaint through official school grievance channels if needed

For policy clarification, contact the school records office first so your request can be logged and tracked correctly.

Related Forms

Need Assistance?

Email: Education@northacademy.ca

For student record and privacy-related questions.

Email: Education@northacademy.ca

To submit your student record request form.